HOW DO I PAY FOR THE ON BOARD PURCHASES ON MY CRUISE?
Nearly all cruises operate on a "cashless" system, meaning your boarding card, (also known as your SeaPass Card), will be used as a charge card to make all of your onboard purchases. Normally to activate this SeaPass Card account, most guests will provide a credit card, (American Express, MasterCard, Visa, Discover and Diner's Club), to have all these purchases charged to at the end of their cruise. Typically an initial “hold” is placed on your credit card the morning you set sail for a set amount (determined by each cruise line).
Additionally, the SeaPass Card system may be activated with debit cards (beware of the hold placed onto your account) with a Visa or MasterCard, or cash.
A running tab of all your purchases will be kept under separate folio numbers for each guest and an itemized statement will be left in your stateroom the night before disembarkation. If you provided a credit card (and there are no discrepancies with your bill) the amount will be charged to your account on the morning of disembarkation (the day you leave the ship). If you have used cash to activate the account, you will need to settle the account at the Guest Relations desk (to either receive a reimbursement of the unused amount you originally left or to pay the balance of what you have charged over the amount of what you originally left). We recommend you do so as early as possible. On the last evening on the ship and even on the morning of debarkation, the Guest Relations Desk (customer service) tends to get very busy.
Guests to place a deposit if they are paying for their SeaPass Card account with cash. There is typically a $500 daily limit on cash accounts for 7+ night sailings and $300 for 2/3/4 & 5 night sailings (each cruise line is different, check with the cruise line your sailing on prior to setting sail). Once the daily cash limit is reached, Guest Relations (customer service on the ship) will call the guest and inform them that the limit on their onboard account has been reached.
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