Sometimes getting the “cheapest deal” isn’t always the Best Deal! By Jen Campbell of Escape Destinations Travel
We had an existing client phone us the other day saying their “cheap” All Inclusive Deal wasn’t such a deal after-all. They had decided to go with one of those online discount travel sites, to book their All Inclusive Deal, because it was hundreds cheaper than we could offer, only to find out (they realized a month out from their trip) that it did NOT include their flights nor did it include their transfers. The client was in an absolute panic because all she had now, was a resort (hotel) booked to a beautiful tropical destination, without flights nor a way to get there once they arrived to the airport and also didn't have a way to get back to the airport from the resort, when the trip was over. And they didn't bother to compare our "vacation package" to the online discounted travel one at the time of booking with this competitor! Yikes!!!
With their vacation resort being nearly an hour+ away from the closest airport, the transfers would cost them over $200 each, and then the flights were roughly $600 a piece, round trip. So that “bargain trip” was not such a bargain anymore. She now needed to scramble to find airfare. But, thankfully we were able to recommend a few flights to her and add in the transfers into a sweet little packaged deal. We saved the day and felt like a hero!!
I completely understand getting the best bang for your buck (hey....I've been called frugal by my own family)…but cheapest is not always the best! Our original trip that we quoted the client months prior, actually ended up costing them less with our company, when you added in the all important round-trip airfare and round-trip transfers. It really helps to have the complete picture when you’re comparing prices. It’s important to compare apples-to-apples to get the best price. And...it's super important to have a professional on your side, who can decipher what's really needed for a "complete packaged" vacation.
AND one more thing….did you know we Price Match? Yes, many times should you find a lower price, we can match it for you (as long as it's the same identical trip/room type/flights, etc.)!! So do your homework and understand the price your seeing may not include all the other things that can quickly add up costing you more money in the end.
We think our client learned her lesson and we sincerely hope they will continue to use our business in the future!
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